ZeroSlip
Customer Support Platform

AI support that resolves, not deflects.

Agentic AI handles customer queries across every channel. grounded in your CDP, brand voice and policies. Humans step in only when it truly matters.

Connected Channels

6 / 6 live

WhatsApp

142

Email

89

Instagram DM

34

Webchat

61

Messenger

18

SMS

27

ZeroSlip AI

Auto-resolving · 78% handled

Active automation

running
Incoming
Tag
Route
AI reply
Resolved

78%

Tickets auto-resolved

<30s

Median first response

3.2×

Faster handle time

92%

CSAT score

One AI Agent.
Every customer touchpoint.

Connect with customers wherever they are, without juggling tools or teams.

Website chat

On-site AI that guides and converts.

See in action

WhatsApp

1:1 chats that sell and recover.

See in action

Emails

Automated replies that sound human.

See in action

Instagram

DMs that answer and sell.

See in action

Messenger

Chats that turn replies into orders.

See in action

Agentic search

AI search that finds the perfect match.

See in action

Built for retail-scale support

Every reply is on-brand, grounded in your data and safe by design.

Unified Omnichannel Inbox

WhatsApp, Email, Instagram DM, Messenger, SMS and webchat. every conversation in one shared inbox with full customer context.

AI Auto-Resolution

Agentic AI answers FAQs, tracks orders, processes refunds and escalates only when human judgement is needed.

Context From Your CDP

Every reply is grounded in real customer data. purchase history, loyalty tier, open orders and past tickets.

Multilingual By Default

Detect language automatically and respond in 30+ languages with brand-consistent tone of voice.

Agent Copilot

Suggested replies, summaries and next-best-actions help human agents respond 3× faster with confidence.

Guardrails & Handoff

Confidence thresholds, sensitive-topic detection and smooth handoff to humans. never a hallucinated answer.

What it handles, end-to-end

From pre-sales to post-purchase. autonomously.

Order tracking & status

Instant answers grounded in your live order data.

Returns & refunds

Policy-aware resolution with optional human approval.

Pre-sales product Q&A

Product catalog-aware recommendations that convert.

Loyalty & rewards

Answer balance, tier and redemption questions in seconds.

How it works

01

Connect channels

Plug in WhatsApp, Email, Instagram, Messenger, SMS and webchat in minutes.

02

Ground in your data

AI learns your products, policies, FAQs and live CDP. no training data needed.

03

Go live with guardrails

Set confidence thresholds and handoff rules. AI resolves; humans approve when needed.

Resolve more, staff less.

See how ZeroSlip's Customer Support Platform handles your real conversations in a 20-minute demo.